by Michael Best | Nov 25, 2022 | Blog posts and book excerpts
Given the aversion to reading that owners and executives of businesses of all sizes apparently have, you’d think that b-o-o-k were a four-letter word. In this context it isn’t. And nor is i-d-e-a. And it is from books that ideas come. So if you don’t...
by Michael Best | Nov 14, 2022 | Articles and excerpts
I’m an introvert. However, I didn’t fully appreciate what introversion is until I read Susan Cain’s, Quiet: The Power of Introverts in a World That Can’t Stop Talking. Cain explains introversion as a preference for a quiet, more minimally stimulating environment. This...
by Michael Best | Oct 18, 2022 | Blog posts and book excerpts
This is not the first time I’ve written about how small acts of thoughtfulness can secure a future sale, and it won’t be the last because it’s such a simple yet powerful concept. It bears revisiting. Regularly. As I have so often written, small acts...
by Michael Best | Oct 15, 2022 | Blog posts and book excerpts
From time to time I’ve been asked why I abandoned my white collar productivity (office productivity improvement) practice and launched a business in the textile industry instead. The short answer is that office productivity improvement was too hard a sell,...
by Michael Best | Sep 20, 2022 | Articles and excerpts
Here are reviews to be found on the back cover of Characters Who Can Make Or Break Your Small Business : “There is such an incredible wealth of wisdom in this book – and it’s possible to just dip into a chapter (character) at a time. I loved the...
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